Refund policy

Last updated: May 2026

All sales are final

Brave Bar creates small‑batch, real‑ingredient protein bars and other perishable food products. Because these items cannot be restocked or resold, we do not accept returns or exchanges for reasons such as taste preference, change of mind, ordering the wrong item, or any other non‑quality‑related issue.

We only offer replacements or refunds for items that arrive damaged, defective, or incorrect. If something is wrong with your order, we will make it right.

Damages and Issues

Please inspect your order upon delivery. If your item is damaged, defective, or you received the wrong product, contact us immediately at riley@bravebar.co with your order number, a description of the issue, and photos of the product and packaging. We must receive notice of the issue within 7 days of delivery. Claims submitted after this window may not be eligible for replacement or refund.

If your claim is approved, we will either replace the affected item or issue a refund to your original payment method. We do not require returns for damaged or defective food items unless specifically requested.

Non‑Returnable Items

Because Brave Bar sells perishable food products, we do not accept returns under any circumstances except for damaged, defective, or incorrect items.

We also cannot accept returns on: • opened or partially consumed items • sale items • gift cards • custom or limited‑release items

Exchanges

We do not offer exchanges. If your item arrives damaged, defective, or incorrect, we will replace it with the same item or issue a refund.

European Union

14‑Day Cooling‑Off Period If your order is shipped into the European Union, you may have the right to cancel or return your order within 14 days for any reason. This right does not apply to perishable goods, including food products. Because Brave Bar products are perishable, the EU cooling‑off period does not apply.

Refunds

If a refund is approved, it will be issued to your original payment method within 10 business days. Processing times may vary depending on your bank or credit card provider.

If more than 15 business days have passed since your refund was approved, please contact us at riley@bravebar.co.

Contact

For any questions about this policy or to report an issue with your order, email us at: riley@bravebar.co